Refund Policy – Casa Rural “Mirador de la Ventosa” – Casa Rural “Mirador de la Ventosa”.

1. Refund Request Process: a. All refund requests must be made in writing via e-mail or written communication.

2. Application Deadlines: a. Refund requests must be submitted at least [X] days prior to the scheduled arrival date. b. The scheduled arrival date will be considered the reservation start date.

3. Requirements to be Eligible for Refund: a. Early Cancellation: To be eligible for a refund, the customer must cancel the reservation with the advance notice specified in item 2. b. Exceptional Conditions: In case of exceptional circumstances, such as natural disasters or medical emergencies, refunds outside of the established deadlines may be considered. Supporting documentation will be required in these cases.

4. Refund Policy: a. If the cancellation meets the requirements mentioned in item 3, the following refund policy will apply: – Cancellation [X] days or more prior to arrival date: refund of [X]% of the total amount of the reservation. – Cancellation within [X] days prior to arrival date: no refund will be made.

5. Refund Process: a. Refunds will be made within [X] business days after receipt of the cancellation request, provided that the requirements mentioned in the policy are met.

6. Additional Payments: a. No refunds will be made for additional services, such as special meals, activities, or spa services, unless the entire reservation is cancelled and the refund process described above is followed.

7. Reservation Changes: a. Reservation changes may be made subject to availability and prior notification. Changes may affect the total cost of the reservation.

8. Cancellation by “Mirador de la Ventosa”: a. In the rare case that a reservation is cancelled for reasons beyond the client’s control, a full refund of the amount paid will be offered.

9. Contact: a. To request a refund or make changes to your reservation, please contact us at info@miradordelaventosa.com or +34 630 50 37 69.

These return policies can be customized to the specific needs of your casa rural. Be sure to include updated contact information and any additional details you feel are important to your guests. In addition, it is advisable to have a legal professional review these policies before implementing them in your business.